Terms Of Service - Legal Agreement
Plexa Pro Pty Ltd
Version: 1.0
Last updated: 22 Jan 2026
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the Plexa Pro platform, software, websites, and services (collectively, the “Services”) provided by Plexa Pro Pty Ltd 63 668 433 136 (“Plexa”, “we”, “our”, or “us”).
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
2. Eligibility & Authority
You must be at least 18 years of age to use the Services.
If you use the Services on behalf of a company or organisation, you warrant that you have authority to bind that entity to these Terms.
3. Account Registration & Security
3.1 Account Creation
Access to the Services requires an account. You must provide accurate, current, and complete information during registration.
3.2 Account Responsibility
You are responsible for:
· Maintaining the confidentiality of your login credentials
· All activity that occurs under your account
· Ensuring all authorised users comply with these Terms
You must notify Plexa immediately of any unauthorised use or suspected security breach.
4. Subscription, Fees & Billing
4.1 Subscription Services
The Services are provided on a subscription basis in accordance with the plan selected at the time of purchase in SaaS agreement.
4.2 Fees
Unless otherwise stated:
· Fees are payable in advance
· Fees are exclusive of GST
· GST will be applied in accordance with Australian tax law
4.3 Changes to Fees
Plexa may vary fees or subscription structures with reasonable prior notice as outlined in the SaaS agreement. Continued use of the Services after notice constitutes acceptance of the updated fees.
5. Acceptable Use
You must not:
· Use the Services for unlawful or fraudulent purposes
· Upload malicious code, viruses, or harmful content
· Attempt to gain unauthorised access to systems or data
· Interfere with the security or integrity of the Services
· Reverse engineer, copy, or exploit the Services except as permitted by law
Plexa may suspend or terminate access where misuse is identified.
6. Data Ownership, Privacy & Security
6.1 Customer Data
You retain ownership of all data, content, and information uploaded to the Services (“Customer Data”).
You grant Plexa a non-exclusive, limited licence to host, process, and use Customer Data solely for the purpose of providing the Services.
6.2 Data Security
Plexa implements reasonable administrative, technical, and organisational safeguards to protect Customer Data from unauthorised access, loss, misuse, or disclosure.
6.3 Privacy
Personal information is handled in accordance with the Privacy Act 1988 (Cth) and Plexa’s Privacy Policy, available on our website.
7. Confidentiality
Each party must keep confidential any non-public, commercially sensitive, or proprietary information obtained through use of the Services.
Confidential information must not be disclosed except:
· As required by law
· With prior written consent
· To professional advisers under confidentiality obligations
8. Intellectual Property
All intellectual property rights in the Services, including software, trademarks, branding, documentation, and content, remain the property of Plexa or its licensors.
No rights are granted except as expressly set out in these Terms.
9. Service Availability & Changes
Plexa aims to provide reliable access to the Services but does not guarantee uninterrupted availability.
Plexa may:
· Modify or update the Services
· Suspend access for maintenance
· Discontinue features or services
Reasonable efforts will be made to provide advance notice where practicable.
10. Termination
Either party may terminate a subscription in accordance with the agreed subscription terms.
Plexa may suspend or terminate access immediately if:
· These Terms are breached
· There is misuse or security risk
· Required by law or regulatory authority
Upon termination, access to the Services will cease, and Customer Data may be deleted in accordance with Plexa’s data retention practices.
11. Warranties & Disclaimers
The Services are provided on an “as is” and “as available” basis.
To the maximum extent permitted by law:
· Plexa excludes all warranties not expressly stated
· Plexa does not guarantee the Services will be error-free or meet specific business outcomes
Nothing in these Terms excludes consumer guarantees under the Australian Consumer Law that cannot be excluded.
12. Limitation of Liability
To the maximum extent permitted by law:
· Plexa is not liable for indirect, incidental, or consequential loss
· Plexa’s total liability arising from the Services is limited to the fees paid by you in the 12 months preceding the claim
This limitation does not apply where liability cannot be excluded under Australian law.
13. Compliance with Laws
You agree to use the Services in compliance with all applicable Australian laws and regulations, including privacy, workplace, and data protection obligations.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of New South Wales, Australia.
Each party submits to the exclusive jurisdiction of the courts of New South Wales.
15. Changes to These Terms
Plexa may update these Terms from time to time. Updated Terms will be published on our website.
Continued use of the Services after publication constitutes acceptance of the revised Terms.
16. Contact Us
For questions about these Terms, contact:
Plexa Pro Pty Ltd
Email: [email protected]
Website: www.plexapro.com
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