DEFECTS

Record, assign and close out project issues efficiently

The Defects module allows teams to efficiently capture, track, and resolve defects throughout the construction and handover phases. Whether you’re identifying issues during inspections or reviewing subcontractor work, this module provides a clear and traceable workflow for managing every defect — from discovery to rectification.

  • By centralising communication, photos, and status updates, Plexa ensures accountability, transparency, and quality across all projects.

What you'll find here:

  • Logging & Recording Defects → Quickly capture defects on-site with descriptions, photos, and location details. Each record is timestamped and automatically linked to the relevant project and trade package for easy tracking

  • Assigning Responsibility → Allocate defects to subcontractors or internal team members. Set due dates and include notes or supporting documents to ensure clear communication and prompt resolution

  • Tracking & Updating Status → Monitor the progress of each defect from “Open” to “Resolved.” Use filters to view outstanding, in-progress, or overdue defects — keeping the project team and client informed at all times

  • Defect Lists & Reports → Generate detailed defect registers or summary reports for site meetings, audits, or client handovers. Export in PDF or Excel format for easy sharing and record keeping

  • Notifications → Keep stakeholders updated when defects are assigned or completed

  • Close-Out & Handover Confirm completed items with photo evidence and mark them as “Closed.” Maintain a full audit trail for quality assurance, project compliance, and warranty tracking

TIP: Group defects by location, trade, or subcontractor to simplify report generation.

TIP: Always attach clear photos when logging defects to assist the responsible trade or contractor.


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